B.B.E.S.T Pest Control Privacy Policy
Privacy Policy — B.B.E.S.T. Pest Control
Effective date: October 14, 2026
B.B.E.S.T. Pest Control (“we,” “us,” “our”) provides residential and commercial pest control services from our Oak Lawn, IL and Chicago (Ravenswood) locations. This policy explains what information we collect, how we use it, and your choices. It applies to our website, bbestpestcontrol.com, and to phone, email and text communications with us.
Information we collect
- Contact details you give us: name, phone number, email address and service address.
- Service details: pest issue, appointment dates, service reports, treatment notes and photos of the treated property.
- Text messaging consent: the date, time and method you agreed to receive texts.
- Basic website data: pages visited, browser type and approximate location, collected through cookies and analytics tools.
How we use your information
- To schedule, perform and follow up on pest control services.
- To send appointment reminders, service updates and customer support messages by phone, email or text.
- To send invoices and service reports.
- To improve our website and services.
Text messaging (SMS)
If you opt in to text messages, we use your mobile number only to send messages about your appointments and service with B.B.E.S.T. Pest Control. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell, rent or trade your personal information. We share it only with service providers that help us run the business, such as our scheduling software, email provider and text messaging platform, and only so they can perform those services for us. We may also disclose information when required by law.
Data security
We use reasonable safeguards to protect your information. No method of storage or transmission is completely secure.
Your choices
- Opt out of texts at any time by replying STOP.
- Ask us to update or delete your information by contacting us below.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy. The effective date above shows when it last changed.
Contact us
B.B.E.S.T. Pest Control 5421 W 90th St, Oak Lawn, IL , 4311 N Ravenswood Ave Chicago, IL Phone: 708-910-1742, Email: chicagooffice@